Review topics: [support, delivery, quality, mattress, customer service, comfort, value, bed, box, size, fit, sleep, husband, wife, softness, firmness, edges, foam, packaging, feels, frame, material, deal, pillow, looks, improvement, cover, price, balance, base].
Reviews
Our new mattress provided the
"Our new mattress provided the best nights sleep we have ever had in our 5th wheel. No sleep disturbances when the other moves. Also no hip, back or shoulder pain and we didn’t feel like we had been beaten after four nights of sleeping in the camper. 😖 Our new mattress has been the best purchase we’ve made. Don’t wait, just do it! You deserve a great night’s sleep, ☁️"
— Katrina D. (5/5)
Smart and great customer service!
"I had a great experience with Brooklyn Bedding, especially Rachell. My mattress turned out to be softer than I expected, and Rachell kindly offered to send me two complimentary toppers to help make it more comfortable. They made a noticeable difference, and I'm happy to keep the mattress now instead of returning it. Thank you, Rachell, for your outstanding customer service, kindness, and willingness to help. I truly appreciate everything you did. Because of this wonderful experience, I'll definitely consider Brooklyn Bedding again for future purchases. Highly recommended!"
— Ji K. (5/5)
Before purchasing this mattress, I
"Before purchasing this mattress, I did my research. I was searching for a knock off version of a Purple hybrid resort mattress (since they are so expensive). This is the closet mattress that was similar. It is comfortable, but I did end up buying a gel grid topper separately to feel the same sensation. Overall, this bed does give me a good nights rest."
— Adrian G. (4/5)
The customer service is wonderful
"The customer service is wonderful and reacted quickly when I called with a request. No hassle whatsoever. The mattress is nice in the way of comfort. It’s slightly less firm than other firm mattress that I sleep on."
— Arlene F. (4/5)
This is our 2nd bed
"This is our 2nd bed from Brooklyn Bedding. Our first bed, from a different company, was waaayyyy to soft. The next mattress was The Plank from Brooklyn. So, I ordered a firm for our guest bedroom/kids visiting on the weekend. I love and they loved it a couple of weekends ago. Extremely Happy with the Brooklyn with the firm Signature Hybrid. The Plank is a little to firm, so I will replace my half of the split king with the Standard Hybrid. A very excellent product---you will not be disappointed. . ."
— Wesley W. (5/5)
Terrible off-gassing odor
"The mattress itself might be fine, but the initial smell is absolutely awful. The chemical off-gassing is so potent that it triggered immediate irritation in my nose and eyes while I was trying to set it up. It has a very harsh, toxic-like smell that makes the entire bedroom unusable without opening all the windows and running fans at full speed. For the price, this level of chemical fumes is highly disappointing. Buyers beware: you will need a separate, heavily ventilated space to air this thing out for days before you can even think about sleeping on it."
— rf (2/5)
We are very disappointed this
"We are very disappointed this mattress top does not feel plush offers little pressure relief and no edge support. This new style Signature Hybrid is not anything like the Signature Hybrid mattress that we previously purchased in May 2022. we would like to request a return"
— Patricia R. (2/5)
The mattress is comfortable to
"The mattress is comfortable to sleep on, but the edge support is very poor. This makes it tricky to sit on the side of the bed or to sit up in bed to read without a hefty reading pillow or three. We have 2 other mattresses that do not have this problem. It also seems to have a muffin top appearance which may settle some with use. This doesn’t affect sleeping."
— Kyle W. (3/5)
The bed is very comfortable:
"The bed is very comfortable: supportive and doesn’t sink or cause pressure in specific areas. However, it doesn’t have great edge support - hard to sit up and watch TV, for example, because it sinks more at the edges. It also gets a bit warm, probably because it is a hybrid."
— Ishaan W. (5/5)
We were very excited about
"We were very excited about this purchase, our most expensive bed and the first real great bed we’d ever had. However , we were disappointed when we realized it wasn’t firm enough. Both of us are waking with back pain and shoulder pain after sleeping on this bed. We made sure to get a frame with 4” or less between slats and a sturdy center cross beam, but to no avail. Unfortunately some of the blame probably lies with us for not choosing the most firm bed on the website and going with the signature hybrid king size. Also, in hindsight, we shouldn’t have gotten the cloud topper sown in as it’s too squishy. We’re hoping there’s a way to exchange and go with the plank luxe instead of, as we are still within our 120 day trial."
— Sam F. (2/5)