If during your 120-night sleep trial (which begins once you receive your new mattress), you decide that you are not completely happy with your mattress and wish to return it, we will help dispose of your mattress and help you begin your return. 

Please allow 30 days to laps from the date of delivery before beginning the return process.

Customers are able to make use of this 120-night comfort trial on one occasion. The second occasion is not eligible for a return.

Please note: there is a $99 return fee for all mattress returns to cover the cost of picking up your mattress. We do our very best to donate, recycle, or otherwise repurpose all returned mattresses. 

Please contact us at support@brooklynbedding.com (opens in a new window) with “Return Request” in the subject line, and we will respond quickly to process your request. 

Please Note: No returns or exchanges will be offered on clearance items.

The Signature Hybrid is designed to be breathable, moisture-wicking, and a neutral temperature environment.

For even greater temperature moderation, a Cloud Pillow Top can be sewn into the Signature Hybrid mattress as an optional feature—just look for the “Add Cloud Pillowtop” option on the right side of the product page when making your selection. Once you add this feature to your mattress, the Cloud Pillow Top will be sewn into the surface of the mattress to deliver ultimate cooling on contact.

The height of the Signature Hybrid is 13.25”. If you choose the pillow top upgrade, the height increases to 14". An illustration of the mattress with details for each layer is found on the product page, along with a full product description.

All Brooklyn Bedding mattresses are designed to support up to 950 pounds. If you or your sleep partner weigh more than 300 pounds—and prefer more substantial support—you can check out the Titan Plus Mattress by Brooklyn Bedding here (opens in a new window).

Most Brooklyn Bedding mattresses should be rotated every 6 to 8 months but never flipped (or inverted). Our mattresses are designed with comfort layers on top and support layers on bottom, including individually encased coils in hybrid models. We also use higher quality materials that last much longer than traditional mattresses. The exceptions to the “no flip” rule are the Plank Firm and Plank Firm Luxe mattresses by Brooklyn Bedding. These mattresses are designed with varying firmness levels on either side of the mattress and can be flipped to customize your sleep experience.

Several factors can contribute to a mattress’s firmness level—including foam density, transition foams and coil systems. The product specifications for each mattress, as well as unique features and benefits, can be found on the product page. Mattresses that come in soft, medium and firm level options display a firmness scale on the same product page to help you determine the right level for you. Need help determining the right firmness level based on your body composition and sleep position? You can check out our Ultimate Mattress Buying Guide here (opens in a new window).