If during your 120-night sleep trial (which begins once your purchase has been placed), you decide that you are not completely happy with your mattress and wish to return it, we will help dispose of your mattress and help you begin your return.
Please allow 30 days to laps from the date of delivery before beginning the return process.
Customers are able to make use of this 120-night comfort trial on one occasion. The second occasion is not eligible for a return.
Please note: there is a $99 removal fee for all mattress returns to cover the cost of picking up your mattress. We do our very best to donate, recycle, or otherwise repurpose all returned mattresses.
Please contact us at firstname.lastname@example.org
with “Return Request” in the subject line, and we will respond quickly to process your request. Please Note:
No returns or exchanges will be offered on clearance items.